The wide gap between Gist’s leadership theory and practice


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sheehanWhile serving as Rhode Island Department of Education (RIDE) Commissioner, Deborah A. Gist earned her Ed.D. in June of 2012. Her dissertation, “An Ocean State Voyage: A Leadership Case Study of Creating an Evaluation System with, and for, Teachers,” was a reflective leadership study centered on the commissioner’s experiences and lessons learned as she created and implemented a new statewide evaluation system for teachers.

My interest in her paper grew after reading an online article about the difficulty one URI professor was having obtaining a copy. As a member of the Senate’s Education Committee, I requested a copy from the commissioner, who replied that her dissertation had been “embargoed” until June 2014. This July, I again asked Gist to allow me to view her dissertation. She declined, again. Her reluctance to disclose her dissertation fed speculation that it contained some controversial issue(s). Others thought it might contain some insightful material reserved for future publication. Recently, a copy of Dr. Gist’s dissertation was obtained by a reporter who permitted me to review it.

I now believe I know why she chose to keep her work out of the public eye for as long as possible. To guide her efforts to develop and implement a teacher evaluation system, Gist embraced a theory or model of good leadership which eluded her in professional practice.

Gist employed a leadership theory called adaptive change, which involves changing people’s hearts and minds to transform a large-scale system. Unless attitudes, values and behaviors change, people cannot make the adaptive leap necessary to thrive in their new environment. To achieve this critical conversion, she needed to inspire confidence in her evaluation system to get the necessary “buy-in” and support from teachers around the state. Teachers, the commissioner wrote, had to believe that the system ultimately was “valuable” and would need to trust the system was truly “designed primarily for feedback and support.”

Unfortunately, these goals contrast sharply with teachers’ view of the evaluation system.

Educators found it to be time-consuming while providing little in the way of constructive feedback, let alone professional development. More pointedly, teachers complained that the evaluation’s over-reliance on constantly improving student test scores was an unfair measure as teachers cannot control all of the variables affecting student performance, especially the socio-economic background of pupils in urban centers. In her dissertation, the Commissioner touted that she demonstrated flexibility and responsiveness to these teachers in making changes to the evaluation system. In reality, however, the changes made were often more negative than positive. For example, the original design included a Student Learning Score weighting of 51%, RIDE subsequently moved to a 4X5 column matrix giving a heavier weight to the Student Learning score over the Professional Practice score when determining overall teacher effectiveness.

As soon as students underperformed on tests, teachers were blamed for the failure, resulting in unprecedented low morale. The Gist reaction was on national display when all of the teachers at Central Falls High School were fired. The individual merits of the teachers did not matter nor did it matter if students had applied themselves or were disadvantaged. Under Gist’s leadership philosophy (corporate reform), all teachers were held strictly accountable for low school test scores. Educators were again broadsided by the mass firing of all of the teachers in Providence, a year later. What hurt the commissioner’s credibility in Providence was her defense of wholesale firings, calling them a “good and just cause” [ignoring RIDE’s own case law which would have prohibited firing all teachers].

Good leaders lead by example. If Gist were to do so, she would hold herself to the same standard and consequence for performance failure as she does teachers. In the new evaluation, teachers must develop Student Learning Objectives to be used to demonstrate their students are continually making progress based on standardized tests or other measures of student performance. If teachers do not meet this standard, they can be deemed “ineffective”. If teachers do not improve after a year, they face termination as had teachers in Central Falls Ironically, the Department of Education, at Gist’s request, has set 33 targets for statewide student performance. The bulk of them are related to closing the achievement gap while a few involve graduation rates and how students do after high school. In 2012, the state reached just 1 out of those 33 targets. In other years, under Gist’s leadership, RIDE did not fair much better. Yet, the commissioner is not held to account for these dismal results.

The final failure in leadership involved Gist’s penchant to use threats to enforce her will, in an e-mail to her staff, Gist warned them she would not “hesitate to take action against any employee of RIDE who purposefully works to thwart RIDE policy.” This threat was in response to RIDE staff who had intended to attend, on their own time, a vigil for the teachers to be fired in Central Falls. Gist violated the law in attempting to restrict the free speech of her staff, and was cited by the State Labor Relations Board. Gist also threatened legal action against any school superintendents who permitted teachers to be assigned based on seniority, threatening sanctions “up to and including the loss of certification,” withholding state aid and legal action. Irrespective of one’s view on seniority, I think most would agree that withholding state aid would likely hurt the very students the commissioner professes to put first.

In conclusion, Gist failed to get the level of “buy-in” necessary to create a fair evaluation system that would garner the support of a majority of teachers. That failure was not due to teachers’ fear of change or being held accountable, but to the Commissioner’s own poor leadership ability. Befittingly, 82% of public school teachers polled had a negative view of Gist’s job performance! All things considered, I can appreciate why she wanted to keep her dissertation out of the public eye as long as possible.

What did we learn from Gist’s dissertation?


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gistIn Deborah Gist’s dissertation, which the Providence Journal reports on this morning, Rhode Island commissioner of education writes that the firing of the Central Falls teachers was “the most difficult experience and greatest challenge for me personally and professionally throughout the case study period.”

She writes, “Trust was at the heart of the issue in Central Falls… There was also a lack of what is known as ‘collective efficacy’ in which each team member believes that the shared effort of the team will result in a positive result…”

So has Rhode Island’s often polarizing education chief learned much about building trust and engendering collective efficacy since studying this situation as part of her U Penn doctorate?

She lied to teacher and state Sen. Jim Sheehan about it in an email and then told me “I have already spent more time on this than I have or care to spend.”

But she managed to find some time now that Sheehan and I helped bring the matter to the Providence Journal’s attention. Gist gave an interview this week to the Journal this week, which reported the embargo has been lifted on her dissertation (I’m not sure that’s accurate). It’s a puff piece, replete with somewhat misleading passages such as this one:

“Critics have painted Gist as a leader who surrounded herself with like-minded thinkers. But the leader she describes in these pages wants nothing more than the trust of her staff and Rhode Island’s teachers. In fact, she talks about creating a work environment built around love, a place ‘full of joy where people laugh and have fun.'”

As a point of fact, Gist critics (and, really, anyone paying close attention to education politics) know she isn’t surrounded by like-minded thinkers at the Department of Education. Even the dissertation reports that Gist kept current RIDE staff instead of replacing them, as was suggested to her by the Broad Foundation (p. 76). And it’s well-regarded as fact that Gist done little in Rhode Island to create a place “full of joy where people laugh and have fun.”

To this end, Gist’s dissertation and the difficulty the public had in gleaning its substance, is a study in leadership.

Indeed, Gist herself thought to include in her dissertation a quote attributed union leader Marcia Rebak: “Commissioner Gist, teachers in the state of Rhode Island have trust issues with you.”

You can read most of Gist’s dissertation below, save for about 40 pages I wasn’t able to obtain:

Gist Dissertation Select Chapters

The curious case of the missing U. Penn dissertation


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proquest

Even though her publishing company says she is free to share his U Penn dissertation on teacher evaluations in Rhode Island, Commissioner of Education Deborah Gist, who based her research on her work here, said she won’t lift the embargo on her research.

“I have already spent more time on this than I have or care to spend,” Gist told me in an email today. “Figuring out how and when the embargo will be lifted and then making changes to the paperwork that I submitted to the university and ProQuest two years ago is a distraction from the work of improving educational opportunities for children in Rhode Island, which is what matters to me. My dissertation will be public when it is made public by those who currently hold the embargo.”

ProQuest, the publishing company used by the University of Pennsylvania to publish dissertations, said Gist can release the embargo, or her own version, if she likes.

“If she wanted to lift it,” said ProQuest customer service representative Sara Schreiber, “we would gladly do that.”

Schreiber added, “It’s her work. We are just the publishing company. We don’t own it or have any copyright to it.”

Teachers and union leaders have renewed a call for Gist to release her dissertation – “An Ocean State Voyage: A Leadership Case Study of Creating an Evaluation System with, and for, Teachers” – which she based on her working relationship with teachers implementing performance evaluations.

Those evaluations were pared back legislatively this year and friction about the issue became public when this website published a heated email exchange between Gist and North Kingstown state Senator James Sheehan, a high school teacher, who has persistently called for her to release the dissertation.

“You are mistaken in your understanding of the process,” Gist said to Sheehan in one of the emails. “I apologize for any confusion, but to be very clear I did not implement nor can I end the embargo. That action was taken by ProQuest, the organization that manages dissertations for the University of Pennsylvania. Contrary to what you stated, it is not ‘self imposed.'”

Later in the exchange, Sheehan said, “I am weary of the run-around and verbal obfuscations. Unfortunately, this request is generally representative of your leadership in my experience. I wish you well. But, I look forward to new leadership with the incoming governor.”

ProQuest said the dissertation would be published on September 9, 2015, unless Gist requests the embargo be extended.

Gist completed her doctorate in education in August of 2012, and requested a two year embargo, according to ProQuest. But they did not receive her dissertation until September 2013, according to Schreiber. Since June of 2013, Wendy Holmes, a URI professor emeritus in Art History and education activist, has been trying to read Gist’s research. In November 2013, she authored this post.

Tu-Quyen Nguyen, a graduate student registrar at U Penn, wrote in a June 21013 email in June to Holmes that Gist’s dissertation made it to the publisher a year late. He wrote:

Unfortunately, Deborah’s dissertation was mailed in a box that was never received by ProQuest. I discovered this in January 2013 when another student inquired about their dissertation publishing. I have notified the affected students and am working with ProQuest to have the missing dissertation re-submitted to ProQuest ASAP.

In order to resubmit the dissertations to ProQuest, affected students need to complete the publication agreement form again so that I can resubmit everything to ProQuest. I had initially notified Deborah in January 2013 by sending an email to her school email (the only email address we have on file for her), which, I found out yesterday from her program that she no longer uses. The program coordinator, Martha Williams, is now working with Deborah to submit the required publication agreement forms so that we can resubmit everything.

The reason why her dissertation is not available at the Penn VanPelt Library is because that copy is currently on my desk waiting for microfilm from ProQuest.

She also wrote: “Dr. Deborah Gist’s dissertation was successfully submitted to ProQuest on June 20th 2013,” two months prior to when ProQuest said they received it.

Nick Okrent, a librarian at the Van Pelt library at U Penn said in a separate June, 2013 email to Holmes that dissertation embargoes are “fairly common.”

“Many dissertations at Penn are currently under embargo,” he wrote in the email. “Some people are worried that making their dissertation public will hurt their chances of using their dissertation as a first book. Others are worried about patentable discoveries or privacy issues. One can speculate about the reasons for requesting an embargo, but the only way to ascertain the real reason is to ask the author of the dissertation.”

In November, 2013, Gist told RI Future she requested the embargo because she was having “hard time writing” about the incidents relating to her work between 2009 and 2011. An academic adviser suggested a public embargo might alleviate immediate ramifications of her research.

“And indeed it did help me write about my work,” she said.

Sheehan to Gist: ‘I look forward to new leadership’


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gistNorth Kingstown state Senator Jim Sheehan is again imploring Commissioner of Education Deborah Gist to release her doctorate dissertation on teacher evaluations in Rhode Island.

Gist says it is the product of U Penn, and it is embargoed until 2015. Sheehan, a North Kingstown High School teacher, says Gist could release her own research if she wanted.

In an email back-and-forth between the two public officials yesterday, Sheehan reminded Gist that she said her work would be available in June of this year.

“To be frank, lifting an embargo on your OWN dissertation and disclosing its content is entirely your prerogative,” he wrote in an email to Gist, Board of Education Chairwoman Eva Mancuso, House Speaker Nick Mattiello, Senate President Teresa Paiva Weed and others. “You previously stated that your embargo would be lifted by ‘June of 2014.’ It is clear to me that you do not wish to honor this date and your word.”

Gist disagreed. In a reply, she wrote:

Dear Senator Sheehan,

You are correct that I shared with you that the embargo was for two years. That was certainly my understanding. However, you are mistaken in your understanding of the process. I apologize for any confusion, but to be very clear I did not implement nor can I end the embargo. That action was taken by ProQuest, the organization that manages dissertations for the University of Pennsylvania. Contrary to what you stated, it is not “self imposed.” That is why I have directed you to the university. When the embargo is over, the dissertation will be available from the library system, which is how all dissertations are publicly shared.

I remain available to meet with you about our progress in implementing educator evaluation upon your request.

Sincerely,

Deborah

They went back and forth before Sheehan ended the conversation with some sharp words:

Dear Commissioner,

At this point, I do not care to pursue this issue any more.  I am weary of the run-around and verbal obfuscations.  Unfortunately, this request is generally representative of your leadership in my experience.  I wish you well.  But, I look forward to new leadership with the incoming governor.

I thank you.

Sincerely,

Jim

Gist’s U Penn doctorate dissertation is titled “An Ocean State Voyage: A Leadership Case Study of Creating an Evaluation System with, and for, Teachers.” State lawmakers, including Governor Linc Chafee, this year rolled back some of the teacher evaluation policies implemented by Gist, who had sought an even more stringent evaluation procedure.

“Faced with strong teachers’ union opposition, state Education Commissioner Deborah A. Gist in April backed away from annual evaluations for all teachers and instead adopted a so-called cyclical model of every two to three years,” according to today’s Providence Journal.

Gist declined to comment on the matter yesterday. “There’s really not much more to say,” said her spokesman Elliot Krieger. “Penn will follow its protocol regarding release of doctoral dissertations.”

Here’s more RI Future coverage about Gist’s dissertation:

And here’s the July 8 email exchange between Sheehan and Gist:

9:21 am – Sheehan to Gist:

Dear Commissioner,

I have made a simple request to read your dissertation. You previously stated that your embargo would be lifted by “June of 2014.” Please see attached (Ed note: here) to refresh your recollection.

To be frank, lifting an embargo on your OWN dissertation and disclosing its content is entirely your prerogative. But, I find it somewhat frustrating that you gave one date for lifting your self-imposed embargo, and then decided to extend the moratorium in contradiction to your previously stated word.

I thank you for your time.

Sincerely,

Jim

1:02 pm – Gist to Sheehan:

Dear Senator Sheehan,

You are correct that I shared with you that the embargo was for two years. That was certainly my understanding. However, you are mistaken in your understanding of the process. I apologize for any confusion, but to be very clear I did not implement nor can I end the embargo. That action was taken by ProQuest, the organization that manages dissertations for the University of Pennsylvania. Contrary to what you stated, it is not “self imposed.” That is why I have directed you to the university. When the embargo is over, the dissertation will be available from the library system, which is how all dissertations are publicly shared.

I remain available to meet with you about our progress in implementing educator evaluation upon your request.

Sincerely,

Deborah

2:13 pm – Sheehan to Gist:

Dear Commissioner Gist,

To be clear, YOU wrote to me that the embargo would be lifted in “June of 2014”.

It is clear to me that you do not wish to honor this date and your word. But, as I said, that is your business as is the content of your PhD work product. Let’s just leave it at that.

Sincerely,

Jim

3:50 pm – Gist to Sheehan:

Dear Senator,

I am uncomfortable with repeatedly emailing our colleagues who you have continued to copy on today’s exchange, but it seems important for me to respond to your concerns and misunderstandings. Fortunately, I have been involved in internal meetings today and have been able to engage with you. I hope that will ultimately result in clearing up your questions.

This particular email is difficult to address. I have not disregarded any facts and have tried to help you understand the facts as they are. Clearly, I am not succeeding in that effort. I am sorry about that. Perhaps a conversation would be more productive. Sometimes email is not the best venue.

Deborah

4:12 pm – Sheehan to Gist:

Dear Commissioner,

At this point, I do not care to pursue this issue any more. I am weary of the run-around and verbal obfuscations. Unfortunately, this request is generally representative of your leadership in my experience. I wish you well. But, I look forward to new leadership with the incoming governor.

I thank you.

Sincerely,

Jim

Gist won’t share dissertation with legislative leaders


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gist2Deborah Gist declined to share her dissertation with legislative leaders, after North Kingstown Senator Jim Sheehan, a teacher, asked her to do so in a letter last month.

Gist replied to Sheehan, saying, “I hope you will read my work with interest with the embargo is lifted in June 2014.”

She also said, in fact, her dissertation did not speak to policy issues in Rhode Island, as Sheehan suggested in his letter.

You can read Gist’s letter to Sen. Sheehan here. And his Nov. 13 letter is below:

It was with great interest that I read an article appearing on the RIFuture.org website, “Public can’t read Deborah Gist’s dissertation on RI.”  I am curious, first of all, about the accuracy of the article. Specifically, has your dissertation, “An Ocean State Voyage: A Leadership Case Study of Creating an Evaluation System with, and for, Teachers,” been “embargoed” until September, 2015? Second, if the report is accurate, I would be interested in knowing why this is the case.

Given the import of the ideas and concepts within your thesis on the current educational reforms in Rhode Island, I believe it would be highly beneficial for the members of the General Assembly, and specifically the members of the Senate Committee on Education and the House Committee on Health, Education and Welfare, to have access to this important work.

I believe informing the policymakers of our state about your vision for Rhode Island education is necessary and appropriate as the General Assembly moves toward another legislative session that will once again focus on the education of our populace. While you have annually presented an address to the legislature and have also testified many times at various committee hearings, I believe your thesis is another important piece of your vision that should be shared with the General Assembly.

I therefore request that you provide a copy of your thesis to the Senate and House leadership, who may then share that document with legislative members.

I eagerly await your response and thank you for your serious attention to this request.

Sincerely,

James C. Sheehan
Senator – District 36
Narragansett, North Kingstown

 

The scourge of writer’s block


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I would like all the regular readers here to know that I’ve written many interesting and funny columns about education and testing since September, but in order to overcome my writer’s block, I promised I’d never publish them.  I want to assure you that there is nothing at all embarrassing in them, or any bizarre assertions that would have you question my understanding of our state, and certainly nothing insulting to others in there, because I wouldn’t dream of that.

You might ask why I don’t publish them anyway, since I’ve already written them–doesn’t the public have a right to know?–but hey, a promise is a promise.  Would you have me go back on my word to myself?

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