John Henry vs. robots in Rhode Island restaurants


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John Henry
John Henry

At recent State House hearings on raising the minimum wage and eliminating the tipped minimum wage, restaurant owners, beginning with Bob Bacon of Gregg’s Restaurants, (who is also the president of RIHA, the Rhode Island Hospitality Association) have repeatedly brought up the specter of automation replacing low wage workers if labor costs are raised. Raising the wage, say entrepreneurs, will price minimum wage workers out of the market, and these robots are being developed now.

Following this argument to its inevitable conclusion, workers should realize that unless they are prepared to always sell their labor at rates below the price of a robot, they will be unemployable. As the price of such technology falls, workers should expect to have their wages slashed accordingly. It’s not just workers in restaurants who will be replaced, but taxi cab drivers, long haul truckers and soldiers. According to NBC News, even skilled workers like pharmacists and supposedly skilled workers like writers may find themselves displaced. In fact, one study estimates that 47% of jobs are at risk of being lost to robots.

I suppose that in the face of this threat we could fight for our jobs, selling our labor ever cheaper, exhausting ourselves in John Henry-like feats of frenzied work that demonstrate our indefatigable spirit even as our hearts explode in glorious exertion…

Or we can flip the script.

Whenever a new robot is developed, the owner simply lays off a bunch of workers, presses the “on” button and relaxes as the profits roll in. This allows the entrepreneur to enjoy a steady stream of income as the unemployed workers struggle to survive.

As more and more robots come online, less and less people will be employed. Eventually, even skilled robot mechanics will lose their jobs as robots will be able to repair each other. The humans of this world will be divided into those who own the robots and those who are starving to death. I think this is what Paul Krugman meant by “uncomfortable implications” when he discussed the future of robotics.

The problem with this scenario should be obvious. As this transition to the robo-centric world of tomorrow develops, there will be less and less people able to afford to buy the many things the robots are making. Long before we get to the point where the 1% of the 1% own the entire world and an army of robots to do their bidding, the economy will have collapsed.

No one will be able to afford to eat at Gregg’s.

So what’s the answer? Robert Reich suggests that it “may be that a redistribution of income and wealth from the rich owners of breakthrough technologies to the rest of us becomes the only means of making the future economy work.”

We already subsidize the restaurant industry with our taxes. Mike Araujo of ROC United RI says that “tipped workers in Rhode Island currently receive $638,325 in food stamps every month.” That’s because the wages the restaurants pay to these workers are too low, and as more workers are replaced by robots and become unemployed, we’ll need to expand our social safety net. To do that we’ll have to tax the owners of the robots.

In light of this logic, our best bet is to get on with this now. We need a progressive income tax structure to increase taxes on the top earners in our state. We need to strengthen and increase, not eliminate, the estate tax. We need to tax capital gains and we need a transaction tax on all stock trades. I’m sure there’s a lot more good tax policy ideas I’m missing, but for the problem of robots and automation in particular, we need a robot tax.

In the future predicted by the leaders of the Rhode Island Hospitality Association, there will be fewer and fewer people able to pay taxes or in any way participate in the economic system of our state. Robots, however, will be productive and very taxable. Instead of allowing a system where workers strive ever harder for less, we need to impose an automation tax on industries that replace workers with robots.

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Minimum wage opponents warn of robots, false economic logic


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Bob Bacon, Gregg’s Restaurants

Rep David Bennett’s bill to increase the Rhode Island minimum wage to $10.10 from its current $9 would be the fourth time in four years that the lowest earning Rhode Islanders would see an increase in their pay due to legislative action. Like always, such an increase will not come without a fight.

Last week’s meeting of the House Labor Committee saw five different business lobbying groups send representatives to speak against any increase. During the two hours of testimony, any reason that could be dredged up to oppose increasing the minimum wage was presented – including fear mongering, the citing of questionable studies and downright falsehoods.

Lenette Boisselle, representing the Rhode Island Hospitality Association, suggested that the minimum wage is merely a temporary training wage, and not much used in the state, even though Rep. Bennett just testified that there are 45,000 Rhode Islanders making minimum wage. Boisselle said that we don’t yet know what effects the recently enacted minimum wage increase will have on our state’s economy. Elizabeth Suever, of the Greater Providence Chamber of Commerce, agreed with Boisselle and suggested that the state do a study to determine what the appropriate minimum wage should be.

Bob Bacon, who is the chairman of the RI Hospitality Association and runs Gregg’s Restaurants, a small chain of medium priced eateries, maintained that any increase in the minimum wage will force prices to rise, resulting in no advantage for workers. But what minimum wage advocates should really be worried about, according to Bacon, are robots.

“There’s already massive movement towards technology that will eliminate the need for labor,” said Bacon, “In many restaurants now you have touch pads. Guess what’s next? Pretty soon you’re placing your order on that thing and it’s going to take ten less people to serve you your dinner. And McDonald’s has a system now that one guy at the end of the line starts the burger process and it spits out the other end and they eliminated three people in the middle.”

John Simmons, of the Rhode Island Public Expenditure Council, did Bacon one better. “There’s been some work done, I think, by McDonald’s, as a matter of fact. In particular, on hamburger making. There is some expertise now that they’re drafting up that there will be no person making hamburgers anymore at McDonald’s. It will be all done by machine.”

That workers demanding fair pay will force industry to develop robots has been the refrain from economic conservatives for a while now. The Wall St. Journal ran a piece called “Minimum Wage Backfire” that blamed business automation on minimum wage activists, writing, “The result of their agitation will be more jobs for machines and fewer for the least skilled workers.” Conservative blogs and other media have run with the story, but there’s no truth in it.

As Patrick Thibodeau points out in Computerworld, “The elimination of jobs because of automation will happen anyway.” Some experts think that robots and computers will “replace one third of all workers by 2025.”

Bob Bacon must know this.

Gregg’s Restaurants is a pioneer in the computerization of restaurants. Most of the millions made by Bill and Ted Fuller, owners of the small chain, has come from POSitouch, “the food service industry’s most feature rich POS system.” I’ve heard rumors that the entire Gregg’s Restaurant chain is a loss leader, maintained to demonstrate the POSitouch system to interested buyers.

If robots were able to do the work needed to replace people in restaurants, POSitouch would be in a position to know. The information Bacon and Simmons presented about the hamburger machine is probably untrue, because if the technology existed to automate the burger making process, McDonald’s would already be using it. Instead, McDonald’s is investing in ordering kiosks, like ATMs in banks or the self-checkout machines at supermarkets. And it’s doubtful that these kiosks could be prevented if the employees agreed to work for less money.

How can any worker live on less than it takes to maintain an iPad?

John Simmons made the additional point that an increase in the minimum wage is basically unnecessary because, if you are on minimum wage then “you are probably getting earned income tax credits, you’re getting Medicare, you’re getting all the social programs which are allowing you to offset all the inflationary issues because you’re not paying for them anymore.”

That’s true. Low wage workers are not paying for all this government assistance. Taxpayers are. Rep Bennett testified that Walmart has nine locations in Rhode Island and pays $9 an hour. Their revenue is $476.3 billion. Rhode Island subsidizes Walmart’s labor costs through social services. Raising the minimum wage would force Walmart to pay its own labor costs, and allow more people to live without government assistance.

This could go a long way towards Speaker Nicholas Mattiello’s dream of a world without a social safety net.

Some legislators helped those speaking against the minimum wage with their testimony by lobbing out leading questions, as evidenced by this exchange between Republican Representative Antonio Giarusso and Bob Bacon:

“What is minimum wage?” asked Giarusso, “Is it a living wage, is it somebody just getting out of school, making their way, trying to learn the ropes? Not to put you on the spot, but of all your employees, how many of them are making a minimum wage or something really close to it and are the breadwinners in their households?”

“The breadwinners?” asked Bacon before answering, “Zero.” Two which Giarrusso said with satisfaction, “I thought that would be the answer.”

Penelope Kyritsis, representing RI National Organization for Women, said that approximately 60% of minimum wage workers are women, based on a a report from the National Women’s Law Center. Most of these women have children and no spouse to rely on, meaning that they are the main breadwinners in their family.

A typical minimum wage worker, according to Kyritsis, contrary to popular belief, is not a teenager. The average age of a minimum wage worker is 35, according to the United States Department of Labor, and 88% are at least 20 years old.

A full report on the benefits of raising the minimum wage in Rhode Island to $10.10 can be found here. It should be noted that a single person with no children needs to make $11.86 an hour, to not be in poverty.

If there are any doubts about the cozy relationship between our General Assembly and the business interests in Rhode Island, there’s this exchange I’ve reproduced in comics form.

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Right now, business owners and lobbyists have the reigns of the State House. They are pursuing an economic agenda that has only benefited those at the top and almost never those who struggle at the margins.

If low wage workers want fair treatment at the State House, they have to organize and demand it.

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